DomainKey Identified Mail (DKIM) and Sender Policy Framework (SPF) work in tandem to authenticate Lead Gen & CRM's emails.
That way, even though emails are being sent from a Lead Gen & CRM-owned server, the receiving server knows that email is coming from you. This is an incredibly important step you must take before sending emails out of Lead Gen & CRM.
This article will detail how to set up DKIM and SPF if you are using Namecheap.
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You will need to have verify the domain that you want to send from before setting up DKIM. To verify domains, do the following:
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Note: Constant Contact offers Professional Services to assist with configuring CNAME and DKIM.
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Note: Once your domain is verified, you will see a Get My CNAME Settings link next to that domain.
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You will also need to add CNAME records in NameCheap’s DNS Settings. To add CNAME records, do the following:
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Note: Automatic can remain as the default.
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Q: Do I need to add SPF TXT records?
A: No. The em.makeyourmarketing.us CNAME record is the SPF record for Lead Gen & CRM.
Q: How can I check to see if I correctly set up the CNAME records?
A: MxToolBox is a tool that can help. With it, insert the full key name from Lead Gen & CRM, change the search to CNAME Lookup, and search. If successful, you should see the data from Lead Gen & CRM under the Canonical Name column in MxToolbox.
Q: How does this impact what my email looks like in the inbox?
A: The email will show the sending domain as the domain you have configured with DKIM (signed-by), and a return path (mailed-by), including that same domain.
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