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Creating Forms with Tracking Disabled

Article: 000050324
Updated: October 3, 2023

Disable a form's ability to track information

All of the forms created on Lead Gen & CRM are automatically tracked. However, there may be times when you need to disable tracking for a specific form.

Disabling tracking can be useful for times when one person is entering multiple names into a form.

 
Users:
Administrators 
Company Managers 
Marketing Managers 
Sales Managers  
Salespersons  
Jr. Salespersons  

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Disabling Form Tracking 

Note: Constant Contact offers Professional Services to assist with custom coding.

You can disable a form's ability to track information.

To access a form's embed code and disable form tracking, create or edit a form:

  1. Click    Actions > Embed Code.

    Form Embed Code

     

  2. Insert the following JavaScript text into the embed code before the first closing script tag:
    ss_form.hidden = {'notrack__ss':'yes'};
  3. Copy the entirety of the modified embed code.

    Add Code Snippet and Copy

In a new tab in your web browser, open the page where the form will be located. Access that page's code settings and paste the copied embed code where you want the form to appear.

Once the code has been entered and the page saved, the form should no longer track on the live page.

The modified embed code should appear similar to the supplied example code:
 

<script type="text/javascript">
var ss_form = {'account': 'MzawMDEzNjK3AAA', 'formID': 'M0yytDBJMknUTUpLNNU1MbQw07VMTbPUtUgzMjUwNTNLTDa3BAA'};
ss_form.width = '100%';
ss_form.domain = 'app-XXXXXXXX.marketingautomation.services';
ss_form.hidden = {'notrack__ss':'yes'};
</script>
<script type="text/javascript" src="https://koi-3QNBY4S14W.marketingautomation.services/client/form.js?ver=1.1.1">
</script> 
 


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