How to give access to your Constant Contact account

If you are working with a Constant Contact partner, you may want to grant them access to work inside of your account

Constant Contact has a partner network of thousands of marketing agencies and professionals, who help businesses, just like yours, with everything from broad marketing strategy, down to doing the work inside their clients’ Constant Contact accounts. If you’re working with a partner, you may want to grant them access to your account so they can create their own user role.

It is a security best practice not to share your login credentials with anyone. Creating a user role for your agency provides them with their own login credentials. This also gives you, the account owner, full control on administering this user account in the event that your business relationship changes. In order to do this, the agency needs to request access from you to get started.

Follow these steps to grant them full access to your account once the partner has submitted a request for managed access:

1. Log in to your Constant Contact account.
2. Click the user icon in the upper right-hand corner.
3. Click on “My Account.”
4. Click the Billing tab.
5. Scroll down until you see the Your solution provider section.
6. Click the button adjacent to “Partner access enabled.”
7. Click Confirm to grant your marketing agency full access to your account.
     

Important: We also encourage you or your agency to set up Multi-Factor Authentication (MFA) as an extra layer of security. In addition to your password, MFA requires a secondary factor to verify identity when logging in from a device we don't recognize. Please see our detailed instructions for setting up MFA.

Questions?