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Grant a partner access to your Constant Contact account

Article: 000041605
Updated: September 5, 2025

If you're working with a Constant Contact partner, you may want to grant them access to work inside your account

Constant Contact has a partner network of thousands of marketing agencies and professionals who help businesses like yours with everything from overall marketing strategy to doing the work inside their clients’ Constant Contact accounts. If you’re working with a partner who referred you, you may want to grant them access to your account so they can create their own user role. To do this, the agency must first request access from you to get started. Once the partner has submitted a request for managed access to your account, follow these steps within your own account to grant them full access:

  1. Click the account name in the upper-right and select Settings.
    Note: In some accounts, the account name can be found at the bottom of the left-hand menu.
  2. Click the Billing tab.
  3. Scroll down to the Your solution provider section and click the Partner access enabled toggle to enable it.

    My Account page with Billing tab selected and account owner menu expanded and Settings option selected, Your solution provider section with Partner access enabled toggle

  4. Click the Confirm button.

    Partner access overlay with Confirm button

It's a security best practice not to share your login credentials with anyone. Creating a user role for your agency provides them with their own login credentials. This also gives you, the Account Owner, full control over administering this user in the event that your business relationship changes.

Exclamation Point IconImportant: We also encourage you or your agency to set up Multi-Factor Authentication (MFA) as an extra layer of security. In addition to your password, MFA requires a secondary factor to verify identity when logging in from a device we don't recognize. Please see our detailed instructions for setting up MFA.

 


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