Resend an email with corrected or updated content

Provide last-minute information or fix mistakes in a sent email by copying it and resending it to the same contact lists

Information moves quickly and sometimes it can change right after you hit "Send." If your email is scheduled to send at a future date, you can unschedule it and make changes, but once an email is sent, it can't be recalled. It leaves our control as soon as it leaves our Constant Contact servers — just like putting a letter into a postal service collection box. However, you can send a correction by copying your email and making the necessary edits before resending it to the same contacts who originally received it.

Tip: To help prevent your contacts from thinking your corrected email is just a duplicate, or spam, include "Corrected" or "Updated" at the beginning of your original subject line. Completely changing your subject line makes it less obvious that there is new information that shouldn't be ignored, causing some contacts to skip it thinking they've already received the information they need.

1. Click Marketing channels > Email.
   
    
    
2. (Optional) Click Status > Sent to help narrow your search.
3. Locate the email you want to correct and resend, then click . . . > Resend....
   
   
    
4. Select the Edit and send again option.
   
   
    
5. Give your copied email a unique name so it's easy to find in your account later. Then click Save.
   
   
    
6. Make any necessary edits to your email. Once you're ready, click Continue to schedule the email and choose the same lists that received the original. Any new contacts who joined the list since the original email was sent will also receive the corrected copy.

   Tip: Before sending to your contacts, it's always a great idea to preview your email and send a test version to yourself or others to proofread and help you catch any errors you might have missed.

   
   
    

Questions?