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Campaign Creator user role access information

Article: 000006421
Updated: June 6, 2025

Account restrictions for the Campaign Creator user role

When a user has been added to a Constant Contact account as a Campaign Creator role, they have limited access and can only perform specific tasks.

Campaign Creators can:

  • Create and edit emails.
  • Create automated email series.
  • Send test emails.
  • Create social posts.
  • Create and edit SMS campaigns.
  • Create events and event-related emails.
  • Create and edit Survey Pages, Sign-up Landing Pages, and Custom Landing Pages.
  • View Facebook Lead Ads.
  • View Facebook and Instagram Ads.
  • View reporting on the Campaigns tab and on the Details page for a campaign.
  • Upload and edit images in the Library.

 

Campaign Creators cannot:

  • Schedule or send emails.
  • Publish Event campaigns.
  • Edit published campaigns or running Events.
  • Edit or activate an automated email series.
  • Schedule or send social posts.
  • Schedule or send SMS campaigns.
  • Publish or unpublish landing pages.
  • Delete or remove campaigns.
  • Access campaign reporting through the Reporting tab.
  • Click to view deeper reporting through the Details page for a campaign.
  • Purchase stock images or Plus Campaigns.
  • Delete images from the Library.
  • Access the Contacts tab or view, add, or delete contacts, lists, or tags.
  • Create segments.
  • Access sign-up forms.
  • Create Facebook Lookalike Audiences.
  • Create, publish, edit, or unpublish Facebook Lead Ads.
  • Create, publish, edit, or unpublish Facebook and Instagram Ads.
  • Create, publish, edit, or unpublish Google Ads.
  • View billing activity or account settings.

 

If you're attempting to do any of the above activities and are seeing a grayed-out button or getting an error message, it could be because you were assigned the role of Campaign Creator. To check if your login credentials have been assigned a role, click the three dots in the lower-left, or the profile icon if the menu is collapsed. You'll see the user role within the drop-down, as well as at the top of the Account settings page.


Account User Role - Campaign Creator
 

Either the Account Owner or an Account Manager has permission to select lists and send a campaign once it's ready to go. Permission to change the user role is only available to the Account Owner.


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