Payment options for your account

Review the options available to pay for your Constant Contact subscription

Constant Contact is a digital marketing product that you pay for on a monthly basis, and you can cancel anytime. There are several ways you can pay for your subscription:

• Payment methods and currencies 
• Pay monthly
• Prepay and get a discount

To view or update your plan, payment method, and billing information, click on the profile icon in the lower-left corner, select Account settings, and then click the Billing tab.


 

Important: If you're looking for information on Constant Contact's prices, please check out the Plans & Pricing page in your account.

Payment methods and currencies

You can pay for your Constant Contact account with:

• Credit card
• PayPal
• Amazon Pay
• Apple Pay
• eCheck
• Paper check - This option is only available to US customers and if paying via prepayment.

You cannot pay with cash.

Note: A valid payment method on file is required at all times, and you can't add more than one credit card or delete a credit card from the account entirely; you can only update it to a different card. If you want to remove the credit card from the account entirely, please contact our Billing Department and have an alternate payment method ready.

Currently, Constant Contact accepts these currencies:

• USD ($) - United States Dollar
• AUD ($) - Australian Dollar
• BRL ($) - Brazilian Real
• CAD ($) - Canadian Dollar
• EUR (€) - Euros
• GBP (£) - Great British Pound
• INR (₹) - Indian Rupee
• MXN ($) - Pesos
• NZD ($) - New Zealand Dollar

Important: The account currency is selected for you based on your location when you create your Constant Contact trial account. While in trial, you can change the currency in your account if you need to. However, the currency cannot be changed once you’ve made a payment through your account. 

Pay monthly

When you choose a monthly payment plan, your payment method on file is charged automatically each month. The amount you pay is based on a combination of:

• The email plan you've selected.
• Your contact tier and the number of active contacts you had in your account during the previous month.
  • This number is based on the maximum number of contacts you had during the month, regardless of the count at the end of the month. For example, if you start the month with 400 contacts, increase to 525, and then end the month with 410, your next bill will be based on the 501 to 1,000 contact tier.

You're charged monthly whether or not you send a campaign. Learn more about how you're billed for Constant Contact.

For customers in India: Effective October 1, 2021, banks in India are no longer allowed to process auto-renewable transactions worth over 5,000 rupees without additional consent from account holders. Because of this, customers in India must choose a 6- or 12-month prepay option.

Prepay and get a discount

Constant Contact offers discounts if you prepay your monthly bill:

• 10% discount when you pay ahead for 6 months.
• 15% discount when you pay ahead for 12 months.
• Nonprofits get special prepaid discount rates.

Note: The prepayment discount only applies to your Constant Contact subscription and does not apply to any additional add-ons or services you purchase. 

Prepayments may last longer or run out sooner if your active contact level changes. For example, if you prepay for 501-1,000 contacts and your list increases to more than 1,000, your pricing will adjust and prepayment will end sooner than the 6- or 12-month period.

You won’t be notified when your contact tier changes, but you will receive an email notification to your verified billing email address when your prepaid balance is running low. Learn more about your prepaid account balance.

If your prepayment balance can't cover the anticipated charges for the following billing period, you'll be automatically renewed for prepayment. No refunds will be offered. If you don’t want your prepayment to auto-renew, please contact our Support Team.

Questions?