Deactivate, reactivate, or delete a user

Learn how to deactivate, reactivate, or delete a user from your Constant Contact account.

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As the Account Owner, you can allow multiple people to work in your Constant Contact account by adding them as individual users, each with their own unique username and password. You also have the ability to make changes to users and their roles in your account at any time. Learn how to deactivate, reactivate, or delete a user. 
 

• Deactivate or reactivate a user
• Delete a user

Important: Only the Account Owner has the ability to manage users. There can only be one Account Owner at a time, but the owner can be changed as necessary.

Deactivate or reactivate a user

When a user you've assigned to an Account Manager or Campaign Creator leaves your organization, you can deactivate the user so they can't log into your account anymore. Or if you want a user who you previously deactivated to be able to access your account again, you can easily reactivate them.

Important:  These changes can only be made on the desktop version of the Constant Contact website. Users cannot be deactivated, reactivated, or deleted from the mobile application or the mobile version of our website at this time.

1. Click the profile name in the upper right and select Account settings from the drop-down.
   
   
   
   
2. Click the Manage users tab.
3. Click . . . > Deactivate or Reactivate next to the user you want to update.
   
   

Delete a user

If you’ve deactivated a user and want to remove them completely from your list of users, for instance if you have a limited number of users that can be added to your account and you need to free up a spot for someone else, you can choose to delete them. You won’t be able to undo the deletion, but you can re-invite them as a new user any time.

Important:  These changes can only be made on the desktop version of the Constant Contact website. Users cannot be deactivated, reactivated, or deleted from the mobile application or the mobile version of our website at this time.

1. Click the profile name in the upper right and select Account settings from the drop-down.
   
   
   
   
2. Click the Manage users tab.
3. Click . . . > Delete next to the deactivated user.
   
   
   
   
4. Click Continue to confirm you want to delete the user.
   
   

Questions?