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Include registration add-ons for an event

Article: 000051403
Updated: May 17, 2024

Allow registrants to select add-ons, such as items or merch, while registering for your event

If you have merchandise that you want to sell, or any free or paid add-ons that you want to make available to registrants, you can include them within the registration flow. When creating add-ons, you can include an image, set a total quantity, and if applicable, add options to let your registrants choose from different variations of the same item.

Purchased items will be included on the confirmation page displayed at the end of registration and in the event confirmation email. Check out your event reporting to see a list of purchased items.


Create add-ons

  1. On the "Tickets, add-ons & codes" step:
    •  If you haven't created any tickets, promo codes, or add-ons yet, click Create > Add-on.

      Create new add on
       
    • If you've already created tickets, promo codes, and/or add-ons, click Add new > Add-on.

      Add new Add On
       
  2. Click Add image to upload a photo of your add-on.
  3. Enter the name of your add-on.
  4.  Enter a description of your add-on.
  5. Enter the price of your add-on, or enter a "0" if the add-on is free.

    Add an add on image and enter name, description, and price
     
  6. If your add-on has variants, such as different sizes or colors, check the "This add-on has options" box.

    Select whether your add on has several options
     
  7. If your add-on:
    • Has options - Enter in the name of the variant and the quantity you have available. To add options, click Add another option.

      Item Name and Quantity
       
    • Does not have options - Enter the quantity available.

      Item Quantity
       
  8. Enter a Limit per order or leave the field blank if there is no limit.
  9. Checkmark the "Display remaining add-ons on checkout" box if you would like your registrants to be able to see how many remaining add-ons are available.
  10. Checkmark the "Set a add-on date range" box to enter a start and end date/time for when this add-on is available.
  11. Checkmark the "Reveal this add-on with a code" box to only reveal this add-on when the registrant enters a specific code. If you choose this option, create a promo code and apply it to this add-on.
  12. Click Save and close.

    Limit per order, display remaining, date range, hide option


Once you've built all your add-ons, you can arrange them in the order you'd like them to appear on the registration page using the drag-and-drop:

rearrange add ons

 

 

Rename the "Add-ons" label on the registration form

By default, an "Add-ons" label will appear on the registration form above the available add-ons:



Default Add Ons Label

 

You can rename this label to better fit your event:

  1. On the "Tickets, add-ons & codes" page of the event editor, click the pencil icon to the right of "Add-ons".

    Edit default add on label
     
  2. Enter in the desired label and then click outside of the box to save it.

    Updated Add On Label
     

 


Edit, copy, or delete add-ons

Add-ons can be edited, copied, or removed at any time.

If your event is in a draft status:

Access the "Tickets, add-ons, and codes" page within the event editor. Click the three dots, and select Edit, Copy, or Delete from the dropdown.

Edit, copy, or delete add on for a draft event


If your event is in an active status:

Access the "Tickets, add-ons, and codes" page within the event editor. Click the three dots, and select Edit, Copy, or Pause from the dropdown. Pausing an add-ons prevents it from being visible with the registration flow. Make the add-on available again by clicking Resume.

Edit, copy, and pause options Edit, copy, and resume options
Edit, copy, or pause an add on for an active event Edit, copy, or resume an add on for an active event



How add-ons display on the registration form

When registrants access the event's registration flow, all available add-ons will be shown below the ticket options:

Items for sale on registration page

Any add-ons that are unavailable for any reason (hidden, no quantity left, outside date range) will not display. When a valid promo code is entered that's associated with a hidden add-on, that add-on will appear.

Add on revealed with code

Registrants can enter the add-on quantity they'd like and then proceed through the rest of the checkout process.


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