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What is Legacy Authentication?

Article: 000046048
Updated: May 20, 2022

Understand Constant Contact's Legacy and Default Authentication methods

Outlined below are two email authentication methods utilized by Constant Contact on behalf of our customers: Legacy and Default Authentication.

Constant Contact Legacy Authentication (xxxxxx.ccsend.com)

Legacy Authentication refers to the original way Constant Contact signed mail on behalf of our customers. Constant Contact was an early adopter of authenticating our customers' mail with DKIM.  While we signed all of our mail with our main authentication domain (auth.ccsend.com) we wanted to give our customers a chance to select a subdomain that gave them a separate identity/reputation from our shared auth.ccsend.com domain.  This subdomain was also used to bring our customers mail into alignment for SenderID which was used mainly by Microsoft/Hotmail domains.  Microsoft has now discontinued SenderID verification and the industry has moved towards requiring messages to be DKIM signed with the domain shown in the body of the message (your verified from address). To ensure the best possible delivery for your campaigns when you own your domain, we recommend setting up Self Authentication such as CNAME or DKIM TXT which will meet the current industry standard.

Constant Contact Default Authentication (auth.ccsend.com) 

Constant Contact signs all outbound mail with our default authentication regardless of other authentication setup by the customer. Essentially it tells a receiving server that this is an email created by a Constant Contact customer and sent by Constant Contact. Depending on the email client, this authentication address can appear within the message header of one of your email campaigns or appear in DMARC reporting for the sending domain. 


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