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Teams & Partners: Update workspace/subaccount credentials and plan

Article: 000045846
Updated: August 3, 2026

Change the current pricing/feature plan, update account information, and manage add-ons

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Update workspace/subaccount contact information and ownership within the hub/primary account. If the account is end-user funded (i.e., paid for at the workspace/subaccount level vs. Single Bill), you can update the payment plan here as well.

 

Teams Account:

 

  1. In the "My Organization" menu on the left-hand side, click Workspaces.
  2. (Optional) Use the Status and Workspace type drop-down menus to help narrow your search.
  3. Next to the workspace you want to update, click . . . > Manage workspace details. (Skip to step 4 below)

    Workspaces page, filter options, workspace menu dropdown manage option

 

Partner Account:

 

  1. In the "My Organization" menu on the left-hand side, click Accounts > My accounts.
  2. (Optional) Use the Status and Account type drop-down menus to help narrow your search.
  3. Next to the account you want to update, click . . . > Manage account details.


MY ORGANIZATION menu with Accounts menu expanded and My accounts option selected, Status and Account type-drop-down menus, child account with menu expanded and Manage account details option selected

  1. From the workspace/subaccount page, you can:
  • Change your plan.
  • Edit the Account Info section.
  • Manage Add-ons.

    My accounts page with child account information, Change plan button, Account info section, and Add-ons section

If you want to cancel your account, please contact Teams and Partner Support.

 


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