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Connect your Constant Contact account with ShipStation

Article: 000045155
Updated: January 5, 2024

Sync your ShipStation customers into segmented lists in Constant Contact

Connect your ShipStation account to your Constant Contact account and easily sync your ShipStation customers into segmented contact lists. In order to import contacts from ShipStation into Constant Contact, your ShipStation customers need to grant permission allowing you to email them. Using our integration, you can set up an "opt-in" email to get permission from your past and future ShipStation customers automatically and then those contacts will be imported. If you choose not to send an opt-in email, new ShipStation contacts will be imported directly and you will need to get permission to market to them on your own. 


Send an opt-in email and import your ShipStation contacts

Send a one-time "Opt-In" email to all future ShipStation customers, as well as your ShipStation customers from the past 6 months. Customers that opt in will be added as contacts in your Constant Contact account!

  1. Click Integrations.
  2. Under the "All Integrations" tab, either search for ShipStation or scroll through the list to locate it. Then, click on the ShipStation block.


     
  3. Click Connect.


     
  4. Click Get permission for me.


     
  5. Click Continue.


     
  6. To update the email subject line, from address, from name, and reply-to address, click Edit.
  7. (Optional) Click Preview to see what you email will look like when it sends.
  8. Click Activate Email.


     
  9. Within your ShipStation account, access your API Settings and copy the key and secret. Enter the API Key and API Secret within Constant Contact and then click Connect.

You will then be brought to your ShipStation Integration dashboard. Contacts will be synced into pre-segmented lists:



Import your ShipStation contacts without sending an opt-in email

Constant Contact and ShipStation require that you have prior consent form your contacts before you can begin marketing to them. By choosing the option to import your ShipStation contacts without sending them an Opt In email, you are affirming that you have this permission. Read through our policy and ShipStation's policy to learn more.

  1. Click Tools > Apps & integrations.
  2. Under the "All Integrations" tab, either search for ShipStation or scroll through the list to locate it. Then, click on the ShipStation block.



  3. Click Connect.



  4. Click I will get permission on my own.


     
  5. Click Yes, I have prior consent.


     
  6. Within your ShipStation account, access your API Settings and copy the key and secret. Enter the API Key and API Secret within Constant Contact and then click Connect.



You will then be brought to your ShipStation Integration dashboard. Contacts will be synced into pre-segmented lists:



Boost your marketing with the ShipStation integration


Once your ShipStation contacts are successfully syncing into Constant Contact, there are a variety of ways to target those contacts with customized messaging.


Create a customized contact segment

When importing from ShipStation, your contacts will be synced into pre-segmented lists based on purchase behavior, and will be updated daily. If you want to segment those contact lists even further in order to send specific, targeted messaging, you can do so by creating a custom segment of contacts.


Send automated communications

Create personalized automated communications via email and SMS for your customers based on their actions, including welcome emails, thank you series, requests for review, and more.


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