Partners: Setting up Single Billing

Single Billing allows you to pay for multiple partner-managed accounts with one payment each month on a date of your choosing

Single Billing allows you to take over the responsibility of paying for Constant Contact accounts on behalf of your customers and invoice them separately for the cost of Constant Contact, plus all of the additional services that you are providing them. Your customers pay one bill directly to you, rather than separate bills to Constant Contact and to you for your additional services. When you use Single Billing, you have the option to choose which accounts you want to pay for using single billing and which accounts you want to bill directly. 

• Set up Single Billing for the first time
• Edit billing information later

Important: Please note that since you are paying for single billed accounts, you’ll receive an upfront discount on accounts, in place of the normal revenue share percentage. It's important that you're actively monitoring your Single Billing balance to prevent large balances from occurring. Accounts enrolled in Single Billing aren't automatically cancelled when their balances are past due.

Set up Single Billing for the first time

When an account is enrolled in Single Billing, the account has its own specific billing/renewal date. On the billing date, it passes the bill to the Single Billing program without any transaction posting to its own direct-billing ledger. This means that it's not debited for services and does not retain a copy of the invoice. Costs are instead passed to the partner and accumulate until the selected invoice date for the Single Billing program, where they are settled as a single transaction, using the payment method provided by you, the partner.

To set up Single Billing, you’ll first need to log into your Constant Contact account—the one given to you when you became our partner—and then enroll by following these steps:

1. Click on the Accounts tab.
2. Click the Home tab.
3. In the Setup your billing section, click the Get Started button.
   
   
    
4. Update your payment information and click Continue. You can either set up your payment with a credit card, or with a checking or savings account:
   Note: Once the Billing Day of Month and Currency options are selected, they can't be changed. It takes 2-3 days from your bill date before the money is withdrawn from your bank account.
   
   

   Credit Card	Checking / Savings Account Information

   
    
5. Enter your company's name, the name of your billing contact, and address, then click Continue. 
   
   
    
6. Finish entering your billing information, enter the Partner Contact information, and then click Start Program.
   
   
    

Edit billing information later

Although you can't change your billing date, you can edit your payment method. There can only be one payment method on file at a time.

1. Click on the Accounts tab.
2. Click the Home tab.
3. In the Edit Single Bill section, click the Edit Single Bill button.
   
   
    
4. Click the Edit button.
   
   
    

Now you can select the select a payment type and update your credit card, or a checking or savings account (see steps 4 - 6 in section above).

Questions?