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Check your spam score

Article: 000021985
Updated: April 5, 2021

Use a third party tool, like mail-tester.com, to check if your emails are being blocked by a spam filter.

Worried your emails are being blocked by spam filters? Sending one of your campaigns to a third party tool, like Mail Tester or Mailgenius, can help you narrow down the reasons why your email isn't going through. Below are the steps for using Mail Tester:

best practiceTip: Check out our tips for how to avoid your emails going to the spam folder.
 
  1. Go to www.mail-tester.com.
  2. Click the "Copy" icon to copy the email address given to you in the First, send your email to field.
    Important: Keep your mail-tester.com tab open. Refreshing the page or opening the same URL in a different window will give you a new email address to start the process all over again.

    Mail Tester Copy Email Address
     
  1. Keep the Mail Tester tab open. Open a new tab and log into your Constant Contact account. Within the Campaigns tab, choose the email you would like to test.

    Campaignts Tab Select Email
     
  2. While in the editor, click Check & Preview > Send Test.

    Check and Preview Menu Send Test Email
     
  3. Paste the email address you copied from mail-tester.com into the field and then click Send Now.

    Send Test Email Now
     
  4. Open your current mail-tester.com tab and click Then check your score.

    Mail Tester Check Your Test Email Score
     
  5. Your results are now ready to view. Click on a category to see the full breakdown.

    Mail Tester Email Test Results
     

For more information on Mail Tester and the details of your results, see their Frequently Asked Questions. If you send an email and a contact reports to you that it ended up in their spam folder, you can help them safelist your "From Email" address to prevent it from happening in the future.

 

Any links we provide from non-Constant Contact sites or information about non-Constant Contact products or services are provided as a courtesy and should not be construed as an endorsement by Constant Contact.


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