![]() | Review your plan: Full access to these reports is not available in all Constant Contact plans. If you don’t have full access, you may need to upgrade your plan. |
The reports available for an email available for an email can be exported as an Excel or .CSV file, which you can save to your computer for future reference. If you want to use historical data to create comparison reports, saving your reports as a spreadsheet lets you do that.
![]() | The data shows: Keeping a clean contact list helps to improve your open rate and overall email engagement. |
Checking your email reporting gives you a good idea how your emails are performing over time so that you can make adjustments to what isn't working and keep doing what is.
Depending on your browser, you'll see options for opening or saving the CSV file. The file includes the time sent, campaign name, sends, opens and open rate, mobile and desktop opens, clicks and click rate, bounces and bounce rate, unsubscribes and unsubscribe rate for each of the emails you select for export.
![]() | Design tip: If you need some visual interest for your reporting, you can also generate a graphic. Click the Graph toggle to generate a line graph and then click Download As. You can also compare up to 5 emails by selecting them and clicking the Compare Selected button to generate a bar chart. These graphs can be download in various formats, including PNG, PDF, and CSV. |
The contacts associated with the sends, opens, clicks, bounces, and unsubscribes for each of your emails can be exported so you can look for trends over time and decide how to best manage your contacts.
Depending on your browser, you'll see options for opening or saving the file. Repeat the process for each type of contact report by selecting it from the drop-down menu (see step 5) and clicking the Export Contacts button again.
The reports are ordered by date, so if you've exported a report more than once, just look for the most recent date and time in the timestamp at the end of the CSV file name. For example:
contact_export_1100685850938_081123_082650.csv
![]() | Did you know? Your contact growth report is also a valuable tool that shows you how your contacts have grown or shrunk over time and can help you change the way you engage with your contacts. |
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