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Update your account contact email address

Article: 000006391
Updated: February 11, 2025

Change the email address that receives communications about your Constant Contact account

It's important to keep the main email address for your Constant Contact account up-to-date. We send information about the account to this address, including billing information and password reset emails, and it's also the default "From" and "Reply-to" email address used in the header of your outgoing emails.

You can either verify a new email address or select a different email that you've already verified:

  1. Click the profile icon in the lower-left and select Account settings.

    Profile name with Account Settings dropdown option
     
  2. In the User name and User email section, click Edit.

    User Name and User Email section with Edit button
     
  3. If prompted, enter your current Constant Contact login credentials and click Sign In.
    Note: If Multi-Factor Authentication is enabled in your account, you may also be prompted to enter your secondary factor.

    Constant Contact login username and password fields with Sign In button
     
  4. Select a verified email address from the User email drop-down. To use a different address, you'll need to verify a new address
  5. Click Save.

    User Email drop-down and Save button


The new email address will appear as the From and Reply-to Address in any new emails you create, but if you're currently working in a draft, you'll have to manually change the email address by editing the header.

If you can't access your email account or log into Constant Contact, contact Support and they will help you gain access to your account.


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