Remove problematic formatting from copied text

Clear the formatting from text within your email draft, or use Notepad or TextEdit to strip out complicated formatting or hidden code before pasting your text

When copying text from a webpage or document, you can inadvertently bring in hidden code that can cause formatting issues while editing your email or increase the size of your email, triggering email clipping in your contacts' inboxes. Though our email editor strips out some formatting, it's a good idea to remove any problematic formatting before you paste it into your email, and it's easy to do:

• Paste directly into your email template
• Paste into Notepad first (Windows PC)
• Paste into TextEdit first (Mac)

Paste directly into your email template

In our email editor, you can easily remove any formatting from pasted text by highlighting the text and clicking the “Clear Formatting” icon in the toolbar.



You can also paste copied content into your email template without styles or formatting using basic keyboard commands:

1. Highlight the content you want to copy and click Ctrl+C (for PC) or Command+C (for Mac).
2. Use Ctrl+Shift+V (for PC) or Options+Shift+Command+V (for Mac) to paste the copied text without styles into your template.

Paste into Notepad first (Windows PC)

After you copy content from a document or webpage, you can paste it into Notepad, and then copy it from Notepad to paste into your email without formatting.

1. Click Start.
2. In the Search box, type "Notepad" and hit Enter. The program automatically opens.
3. Paste your copied text into Notepad.

By pasting into Notepad, you strip any complicated formatting, leaving you with clean, unformatted text. You can now copy your text from Notepad and paste it into your email as usual.

For more information on opening and using Notepad, please see Microsoft's support.

Paste into TextEdit first (Mac)

After you copy content from a document or webpage, you can paste it into TextEdit, and then copy it from TextEdit to paste into your email without formatting.

1. Go to your Applications folder or dock.
2. Open TextEdit.
3. Click Format > Make Plain Text.
4. Paste the copied text into TextEdit.

By pasting into TextEdit, you strip any complicated formatting, leaving you with clean, unformatted text. You can now copy your text from TextEdit and paste it into your email as usual.

For more information on opening and using TextEdit, please see Apple's support.

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