Language

We're making it easier to get around Constant Contact with a brand new left navigation. Not all accounts have that change yet, so if your navigation looks different from our articles, that's why–but everything from the top can now be found on the left!

Email and Digital Marketing
How can we help you?
Search our help articles, video tutorials, and quickstart guides

You've got this. You've got us. Search our Knowledge Base to quickly find answers to your questions.

Resend the order confirmation email for an event

Article: 000049715
Updated: March 29, 2024

Manually send another order confirmation email to an event registration who cannot locate the original

When a person orders tickets for your event, they are sent an order confirmation email. This email contains a link to their tickets. In the event that they accidentally delete this email, or otherwise cannot locate it in their inbox, you can resend it to the registrant.

  1. Within the event dashboard, scroll to the Registrants section under the Reporting tab. Click the three dots on the right and click Manage registration.

    Manage Registration
     
  2. In the upper-right corner, click the three dots and then click Resend confirmation.

    Resend order confirmation to registrant
     
A notification will appear to let you know that the confirmation email was successfully resent.

Questions?

Ask the Community

Did this article answer your question?

Yes
Partially
No

Related Answers

Constant Contact Logo

Copyright © 2025 · All Rights Reserved · Constant Contact · Privacy Center