Enable SMS opt-in for a Lead Generation Landing Page

Create an SMS opt-in form by adding the SMS marketing opt-in option to collect SMS consent from your contacts so you can send marketing messages to them via text message

Important: The article is for our legacy Lead Generation Landing Page. If you're using our new Sign-up Landing Page, please see this article instead.

Important: Our SMS marketing tools are only available to US customers (excluding Puerto Rico and the US Virgin Islands) with a valid 9-digit Tax ID Number (TIN), which includes a Social Security Number (SSN) for sole proprietors, or an Employer ID Number (EIN) for businesses assigned by the IRS. (Contacts with phone numbers from Puerto Rico are able to join your list and receive text messages.) Learn more.

Short Message Service (SMS) lets you send text messages to your contacts for marketing purposes, as long as your contacts opt-in. If you have SMS enabled in My Account, you can then enable your Lead Generation Landing Page to collect phone numbers and express permission to enroll in SMS from your contacts.

• Collect a phone number for SMS communications
• View the opt-in process as your new contacts experience it

See how it's done: Looking for more help? Check out our video tutorial for generating SMS subscribers through.a Lead Generation Landing Page.

Collect a phone number for SMS communications

Be a better marketer: Make sure to check out our best practices for marketing through SMS!

1. While creating your landing page, select the Contact Fields option from the Content menu.
   
   
    
2.  In the Contact Fields menu, check the box next to "SMS marketing opt-in." This adds the Text Message Signup section to your landing page, and includes the "Text me with news and offers" opt-in option, Mobile Phone Number field, and links to your privacy policy and terms and conditions.
   Note: Please note that the opt-in box is checked in the landing page preview for example purposes only and won't be pre-checked when new contacts see your active landing page.
   
   
3. Click the Settings button.
   
   
    
4. Review your SMS settings and update your Terms and Conditions or Privacy Policy documents:

• Sender name - The sender name was created when you went through the initial registration process for SMS, through My Account, and can't be changed.
• Support information - The website you want your contacts to view if they reply "HELP" at any point during an SMS communication, the verified email address, and the phone number for your contacts to reach out with questions are all selected when you went through the initial registration process for SMS, through My Account, and Can't be changed..
• Promotional sender frequency - The maximum number of messages you plan to send each month was entered when you went through the initial registration process for SMS, through My Account, and can't be changed. The number here must match what you list in your Terms and Conditions documentation.
• Legal pages - Add your organization's Terms and Conditions and Privacy Policy for using SMS. You can paste in a URL for a document hosted online, or you can import your documents to your Library.

5. Click the Save button.
   
   
    
6. What's you've finished updating the rest of your landing page's content, click Publish.
   
   
    

Now that your form is ready to use, you can share the URL anywhere online to start collecting new sign-ups. Once you start to get sign-ups, any opt-ins for SMS communications can be found on the Details page for your active landing page.

Did you know? If you have existing contacts, you can use our specially designed SMS email template to share your landing page URL with them so they can also opt-in for SMS too.

View the opt-in process as your new contacts experience it

1. When potential contacts click on the link to your Lead Generation Landing Page, they're taken to your landing page and see the Text Message Signup section. If they select the "Text me with news and offers" option they can include a mobile phone number.
   
   
    
2. Once they fill in the rest of their information and click the "Sign Up" button, they're presented with the "Thank You" page.
   
   
    
3. Next they'll also receive a text message to the phone number they submitted, asking them to confirm their interest in receiving SMS messages from you. When they respond "Yes" to the text message, they're opted into SMS messaging, and sent a confirmation text message letting them know how many text messages they can expect to receive from you.
   
   
    
4. (Optional) If you have an active Welcome Email enabled for the list you selected to add new contacts to for your Lead Generation Landing Page, your contacts also receive the Welcome Email.
   
   
    

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