Edit an active Survey Page

Make changes to a Survey Page after it’s been activated

Review your plan: This feature is not available in all Constant Contact plans. If you don’t have full access, you may need to upgrade your plan.

Already activated your Survey Page, but need to make some edits to the questions, design, or expiration date? You can easily pause it to make your changes, and then reactivate it to continue receiving responses.

What can be edited?

If no responses have been received yet, you can make any edits needed to your Survey Page.

If you’ve already received survey responses:

• You can:
  • Update any of the Survey Page settings, including expiration date
  • Edit the question and answer text
  • Rearrange the order of answer options
  • Change whether a question is required to answer or not
• You can't:
  • Add or remove questions or answer options
  • Change a question’s type

To edit your Survey Page:

1. Click Marketing channels > Surveys.
   
    
    
2. (Optional) Use the Status filter to narrow your search.
3. Click on the name of the active Survey Page.
   
   
    
4. Click the three dots and select “Edit” from the drop-down.
   
   
    
5. Click Edit. 

   Important:  Your Survey Page will be deactivated and put in a Paused status while you make your edits. Until you reactivate the survey, anyone who tries to access the URL will receive a message that the survey is no longer active.

   
   
    
6. Once you’re finished making edits, click Activate to make your updated survey live.
   
   

Your Survey Page is now active and can continue receiving responses. Don’t forget to share it in an email, on social media, in a social ad, in a blog post, or through another webpage to reach more potential respondents! 

Note: The reporting will reflect the most recent changes to your survey.

Questions?