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Change your billing contact details and email address

Article: 000020035
Updated: February 12, 2025

Change or update the email address and phone number that receives billing and payment communications for your account

If your Billing Contact is leaving the organization or you need to change who receives the Constant Contact billing statements, you can change the account billing email address. The Billing Contact receives any billing communications, such as statements, payment updates, and receipts, so it's important to make sure that the right person is receiving these important emails. 

  1. Click the profile icon in the lower-left and select Account settings.

    Profile name with My Account dropdown option
     
  2. Click the Billing tab.

    Billing tab and Edit Payment Method button
     
  3. Scroll down the page and click Edit payment method.

    Billing tab and Edit Payment Method button 
     
  4. In the Billing Address section, click Edit.

    User-added image

  5. If needed, update the Billing Contact phone number.
  6. In the Billing Email Address drop-down, select the email address you want to be your new Billing Contact.
    Note: If you don't see the email address you want to use, you'll need to verify it first. 
  7. Click Save.

    Billing Email Address drop-down and Phone Number 
     


 


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