Enable logging in the Constant Contact Forms for WordPress Plugin

Enable logging for debugging purposes to deduce the sources of issues with the Constant Contact Forms for WordPress plugin

WordPress plugin users only: The following instructions are for customers who are using Constant Contact Forms for WordPress on their WordPress site. This plugin will let visitors to your WordPress site join your mailing list through a form that is synced to your Constant Contact account.

If you're having trouble with form submissions through the Constant Contact Forms plugin for WordPress, you can enable debugging. This gathers information that our developers can use to help troubleshoot problems to get your form working correctly.

• Enable debugging
• View debug logs

Enable debugging

1. In your WordPress account, click Contact Form > Settings.
2. Click the Support tab.
3. Check the box next to the "Enable logging for debugging purposes" option.
4. Click the Save Changes button.
   
   
   
   

Once the debugging is enabled, the next time someone tries to submit your form and triggers an error, it's tracked in your debug log.

View debug logs

After the debugging is enabled, you can create a post in our WordPress Support Forum and share your debug logs so that we can help you fix the problem.

1. In your WordPRess account, click Contact Form > Debug Logs. The Debug Logs option is only visible if logging has been enabled.
2. Click the Download logs button.
   
   
   
   

Questions?