View our library of quick, step-by-step help tutorials. You'll learn the basics and how to get the most out of your account.
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Reset your account password, or receive a username reminder email
Verify the account email address and additional email addresses to use as the "From Address" when sending an email
What is Multi-Factor Authentication and why is it important?
Enter your organization information, create a Privacy Policy and Terms and Conditions documents, and enter sample text message content so you can register and start sending marketing text messages to your SMS contacts
Set up or change the default settings in your account, like organization details, billing information, and more
Reset your account password, or receive a username reminder email
Set up Multi-Factor Authentication for your Constant Contact account and log in using your secondary factor
What is Multi-Factor Authentication and why is it important?
Generate a prepayment invoice to pay for your Constant Contact subscription with a check
Import a file of SMS contacts who have provided you with an SMS phone number and their consent to receive SMS messages from you, but didn't provide an email address
Import a list of new contact email addresses or SMS opt-ins from a spreadsheet, vCard file, or text file, or bulk-update existing contacts with new information
Help a contact, who previously opted-out of your contact list, to re-join by sending them a resubscribe email
Sync your Shopify contacts and products into your Constant Contact account
Create a new list, rename a list, or permanently delete a list to better manage your contacts
Automatically sync your Stripe contacts into segmented lists based on payment activity within your Constant Contact account
Sync an Office 365 account in Constant Contact to import contacts in a couple of clicks
Import contacts from a BigCommerce store into segmented lists in Constant Contact that sync daily
Sync your eBay customers into segmented lists in Constant Contact
Connect WooCommerce to your Constant Contact account and sync your contacts automatically
Sync your Squarespace contacts into segmented lists in Constant Contact
Import contacts from Mindbody into Constant Contact email lists
Create separate columns for your contacts' first and last names in an Excel spreadsheet before importing it into Constant Contact
Sync Setmore with Constant Contact to automatically import newly added Setmore contacts
Help a contact, who previously opted-out of your contact list, to re-join by sending them a resubscribe email
Use contact lists and tags to manage your contacts until your list grows large enough for segmentation tools
Keep track of your registrant list, view payment status details, edit registrant information, check in a registrant, and more
Give your contacts the option to provide a reason when they unsubscribe from your email list, and use their feedback to write better email content and segment your list
Use Microsoft Excel to save the contact information stored in a delimited TXT or CSV file into an Excel spreadsheet for easier editing
Create separate columns for your contacts' first and last names in an Excel spreadsheet before importing it into Constant Contact
Grow your email or SMS contact lists by creating a Sign-up Landing Page and sharing it on your website, in your emails, in social media posts, and anywhere else online that you can think of
Keep track of your contact growth and explore methods for growing your list sign-ups using Constant Contact's list growth tools
Automatically sync your Stripe contacts into segmented lists based on payment activity within your Constant Contact account
Capture the attention of Facebook and Instagram users with similar attributes to your current contact list, or based on their interests or location, to expand your marketing reach
Collect new subscribers through social media with a Sign-up Landing Page and Facebook and Instagram Lead Ads
Create a target audience for a Facebook and Instagram Ad or Lead Ad, that Facebook considers similar to your current list of contacts
Choose the standard or custom contact fields you want your new contacts to fill out and submit on through your Sign-up Landing Page, arrange them, and make fields required
Connect with your contacts through targeted text messaging using our integration with EZ Texting.
Create a landing page that directs visitors to your website, social media profiles, blog, and more
Use contact lists and tags to manage your contacts until your list grows large enough for segmentation tools
Create new tags, delete outdated tags, rename a tag, and view all the contacts assigned to each tag
Manually resend an email to a different contact list or segment, or to new contacts who joined your original list, or who were added to your segment, after the email was originally sent
Sync your Squarespace contacts into segmented lists in Constant Contact
Set up an event by adding your basic date and location details, create tickets and add promo codes, customize your registration form, and set up payment methods
Promote your event by sending your contacts an email inviting them to RSVP
Insert a video hosted on Vimeo or another media platform into your email or landing page
Share a document that you've uploaded into your Library with your contacts via an email text link, button, or clickable image
Connect your Canva account to create and insert graphics into your Constant Contact emails, landing pages, and social posts
Insert a link that opens a new email and pre-fills the email address, subject line, and body content
Track sentiment by asking for a thumbs up/down rating, using a star scale, offering smiley face icons, or asking for a little more detail with a poll question
Get a headcount for an event with an RSVP block
Best practices for writing a subject line that ensures email deliverability and opens
Use your own HTML code to create and send an email
Update the information in your footer and customize the design to match the rest of your email
Add or remove images that are stored in your Library, include the image URL for images that are hosted elsewhere online, or add dynamic images through a variable tag to Central Send emails
Insert a data table block into your email created with the Cross Device Editor
Use the Design tab to change your email's background colors, and add or remove a background pattern
Make it easy for contacts to follow you on social media or share your email on their social media pages
Use the Data table block to create a table in an email and improve its readability on mobile devices
Import, manage, and share your Vimeo videos in your Constant Contact account
Use a Read More block to pull in a short preview of your website or blog content to include in your email
Best practices for designing an email that looks polished and professional
Find the right template for your email
Turn an image in your email into a clickable link
Create campaigns in a way that makes them accessible for your recipients with visual impairment or who use assistive technology or screen readers
Use the Product block in the Cross Device Editor to promote your goods in an email
Utilize the tools in your account to spread the word about your event and increase attendance
In this video tutorial, we'll go over the event tool and how you can use it to create and manage your events [Duration: 2:18]
Send a test version of your email to review and proofread before you schedule
Verify the account email address and additional email addresses to use as the "From Address" when sending an email
See what your email content looks like to a specific contact, in a desktop view, and on a mobile device before sending
Manually resend an email to a different contact list or segment, or to new contacts who joined your original list, or who were added to your segment, after the email was originally sent
Check how your email stacks up to industry best practices before sending to your contacts
Use cases and best practices for creating and sending an email series using the Automation Path Builder
Create a list join path to automatically reach out to all of the contacts on a specific list, whether they’re new sign-ups to the list or if they’re existing contacts that are moved onto the list
Send follow-up communications to customers from your Shopify, Wix, or WooCommerce store to welcome them, thank them for a purchase, request a review, or encourage them to purchase again with a discount code
Make changes to the name or steps in a draft or active path, activate a path, or prevent emails and SMS messages from sending
Use automation to add tags or remove tags from the contacts that reach a specific step in your automation path
Ask your email contacts to opt-in to receive SMS communications using the Constant Contact Automation Path Builder
Share a document that you've uploaded into your Library with your contacts via an email text link, button, or clickable image
Connect your Canva account to create and insert graphics into your Constant Contact emails, landing pages, and social posts
Add or remove images that are stored in your Library, include the image URL for images that are hosted elsewhere online, or add dynamic images through a variable tag to Central Send emails
Import, manage, and share your Vimeo videos in your Constant Contact account
Crop, resize, embellish, and enhance images after they've been uploaded to your Library
Turn an image in your email into a clickable link
Create and rename folders and organize images and documents into folders in your Library
Enter your organization information, create a Privacy Policy and Terms and Conditions documents, and enter sample text message content so you can register and start sending marketing text messages to your SMS contacts
Use SMS marketing from Constant Contact to reach your contacts in a more personal way and convert abandoned carts into sales, while staying compliant
Import a file of SMS contacts who have provided you with an SMS phone number and their consent to receive SMS messages from you, but didn't provide an email address
Use SMS marketing from Constant Contact to reach your contacts in a more personal way and convert abandoned carts into sales, while staying compliant
Check the number of sends, successful deliveries, bounces, unsubscribes, and URL clicks for a sent SMS campaign
Give your contacts the option to provide a reason when they unsubscribe from your email list, and use their feedback to write better email content and segment your list
Download a CSV file of your email reports or of the contacts associated with an individual email's Sent, Opened, Clicked, Bounced, Suspended, Unsubscribed, and Did Not Open reports
Open rates can be affected by blocked images, email clients that preload images, email clients that don't support HTML, and multiple opens by the same contact
Where to check your email stats and suggestions for improving your performance
Troubleshoot problem email addresses, remove bounced email addresses from a list, and prevent future bounces from happening
Join us for our very first episode of The Inbox! In this episode, we'll discuss Suspended Bounces, what they are, and why they happen. [Duration: 2:04]
Get to know the factors that determine your email open rate and the ways you can improve it
Explore how our SEO tools can help your website rank higher across the top search engines
Set up the integration between Constant Contact and Zapier so you can create and manage Zaps between Constant Contact and other apps.
Where to check your email stats and suggestions for improving your performance
Check how your email stacks up to industry best practices before sending to your contacts
Connect your Facebook Pages, Instagram Business Profiles, and LinkedIn personal profiles or company pages to your Constant Contact account so you can start creating social posts and responding to comments
Create and schedule social media posts complete with images, emojis, and hashtags right in Constant Contact! Once you've created your post, you can easily share it across all your social media channels including Facebook, Instagram, and LinkedIn.
Monitor conversations with friends and followers on Facebook, Instagram, and LinkedIn, and then draft and post responses to likes and comments
Use a social media page URL to edit your social media buttons in your email
Promote your organization and grow your list through social media channels, like Facebook, Instagram, and LinkedIn, all from within your Constant Contact account
Capture the attention of a targeted group of Facebook and Instagram users to expand your marketing reach and drive traffic to your website
Create a Kliken account, build a Google Ad, and then provide payment information to get your organization seen in Google search results
Capture the attention of Facebook and Instagram users with similar attributes to your current contact list, or based on their interests or location, to expand your marketing reach
Collect new subscribers through social media with a Sign-up Landing Page and Facebook and Instagram Lead Ads
Create a target audience for a Facebook and Instagram Ad or Lead Ad, that Facebook considers similar to your current list of contacts
Create a landing page that directs visitors to your website, social media profiles, blog, and more
Offer your new subscribers a gift card with Nift
Sync your Shopify contacts and products into your Constant Contact account
Design a single webpage with a customized message for a targeted audience
Create a Kliken account, build a Google Ad, and then provide payment information to get your organization seen in Google search results
Import contacts from a BigCommerce store into segmented lists in Constant Contact that sync daily
Connect WooCommerce to your Constant Contact account and sync your contacts automatically
Sync your Squarespace contacts into segmented lists in Constant Contact
Explore how our SEO tools can help your website rank higher across the top search engines
Learn about the Accounts tab and how you navigate it
Learn how logging into the Accounts tab is different than logging into the previous business partner console
Learn how to set up single bill and how to update parent contact information
Learn how to pick, view, and export reports
Learn how to copy campaigns to specific child account or to all child accounts, and learn how to monitor the copy status
Learn how to sort child accounts, move from unmanaged to managed, change plan types, and review and log into a child account
Learn how to set user types and the partner user role
If you are working with a Constant Contact partner, you may want to grant them access to work inside of your account
Referring business is an easy way for you to generate a passive income from Constant Contact
Navigate the Assets tab and find critical forms, competitive intelligence, industry research, cobranded assets, and more
Learn about the Resources tab and how to navigate it
Navigate the Home tab and get the latest news, events, and useful links
Send a test version of your email to review and proofread before you schedule
Use contact lists and tags to manage your contacts until your list grows large enough for segmentation tools
Get to know the factors that determine your email open rate and the ways you can improve it
Get a headcount for an event with an RSVP block
Best practices for writing a subject line that ensures email deliverability and opens
See what your email content looks like to a specific contact, in a desktop view, and on a mobile device before sending
Explore how our SEO tools can help your website rank higher across the top search engines
Use a Read More block to pull in a short preview of your website or blog content to include in your email
Crop, resize, embellish, and enhance images after they've been uploaded to your Library
Turn an image in your email into a clickable link
Create and rename folders and organize images and documents into folders in your Library
Certified Partners can host events on our blog, learn which leads are already Constant Contact customers, gain speaking opportunities, and promote your organization in our Agency Directory
Unlock exclusive benefits to stand out in your local market
Add a new contact, edit existing contact information, or delete a contact
Download Constant Contact application for an Android or iOS mobile device
Create a brand new campaign or copy an existing one from your mobile device
Send a test version of your email to review and proofread before you schedule
Open rates can be affected by blocked images, email clients that preload images, email clients that don't support HTML, and multiple opens by the same contact
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